Guest Post written by Ilan Peer

I never get deeply upset or let emotions get the better of me when it comes to dealing with web services.

I mean I do expect them to deliver and  fulfill their added value but if the service doesn’t deliver, i don’t take it personally nor get angry (..at least I don’t get angry for longer than 2 minutes).  I remind you we are talking about web services and most of them do not cost us money.

So what about a web service where i am a paying customer? Should i take it to heart when the web service “hurts me” personally? Do I feel bad after I terminate our relationship?

Flickr is a web service where I am a paying costumer and I was a happy customer until a few months ago. I used Flickr for a few years and right from the start I knew I want to ‘store’ my photos there (rather than just share them). In a sense it was a storage room for my pics.

Flickr has a great community, lots of social and sharing features and they had a great team leading their services .. they were on the golden path to becoming the nicest brand on the web. So what happened?

I can only tell you my personal opinion, but lately I’ve read some blog posts from mighty users such as Thomas Hawk, Yaniv Golan.  Thomas Hawk and Yaniv Golan are known figures in both the tech/internet world and the photography one. Thomas Hawk, who writes almost daily about Flickr and other photography related issues attempted to overthrow the flickr empire with zooomr (’nuff respect for him) I appreciate the way he uses the site – see what i mean?

Whether it’s Flickr’s censorship policy or technical hiccups, the service is not running smoothly. The site is not respecting the users feelings nor how they are behaving on the site.  Seeing new features is quite rare these days on Flickr. I remember when Flickr add the flic.kr service which allowed you to post photos directly to your twitter stream (check the short url service that came along – http://flic.kr) it was great news but apparently the hype faded real quick.

I knew Caterina Fake was one of the founders of Flickr. I used to follow her photo stream. I enjoyed seeing some Flickr HQ pics and all, but ever since she left for her new start-up called Hunch , I personally feel a little abandoned

I don’t consider myself a photographer. Most of the pictures I take and upload come from my cell phone camera (I use the Nokia N95) and in essence show my life stream.  I love to share my photos with outsiders and not only with the photography freaks on flickr (hence the flic.kr service).  I really can’t put the finger on what’s bothering me right now, yet coming across other blog posts and status updates of  how others feel exactly the same way I do about Flickr only solidifies the feeling. Perhaps Flickr will wake up soon and change things?

This is not a threat post, ‘Satisfy-me-before-I-am-leaving’ kinda post. I still have a pro account till October 21st, 2010 which I intend to use fully.  If you own a Flickr pro account – i’d love to hear your thoughts.

The lovely picture comes from: Peter Renshaw a.k.a. bootload